Feeling entitled? You won’t get a glass slipper working in PR.
Maybe I’m getting old, but after almost seven years in the industry I’m beginning to feel a growing sense of disconnect between myself and many of the new graduates I’ve met lately. I grew up with parents who ingrained that hard work pays off ethic into me at an early age. My first job, at 14, was a paper route which I thoroughly despised (braving the elements with a cart full of newspapers is not my forte), and so as soon as I was able I get a “proper” job, I did. It was at a pharmacy and that job remained a constant fixture in my life for a good seven years as I went through numerous other part-time jobs and paid my way through school.
But I digress.
The root of this disconnect is this sense of entitlement that seems to exist in today’s young workforce. New PR school graduates may have the theory down, but doesn’t mean they are immediately capable of putting it into practice. A good PR practitioner has years of experience under their belt. Media monitoring and reporting, for example, is often viewed with disdain, but it’s actually an ideal task to ease new PR practitioners into their roles. So what am I missing? Do they not realize the importance of this vital task? Securing and sharing editorial coverage is what we get paid for. Arguably, it is one of the most important tasks we do, alongside media relations.
The industry has also advanced a lot in the years since I was an intern. I remember having to come in earlier than my colleagues to read each newspaper and magazine. This was followed by ninja-like Google searches. Then I’d scan and format each clip one by one in a nicely formatted word document and evaluate MANUALLY to get a dollar value (ruler and calculator in hand).
Nowadays most agencies use programs like Cision which do all this for you – that’s right, all of it. See these new graduates are unlikely to ever experience a world where newspaper-stained fingers are a daily occurrence, or where sourcing event decor or product for a mailer meant running around Chinatown in the middle of a snowstorm in 4 inch heels. They can just go online.
I think what new graduates need to understand is that in every job, and at every level, there is some tedious (and maybe undesirable) work to be done. It’s inescapable. But, if you can check your ego at the door, you’ll be just fine, trust me.